Date of Birth
Years of Experience
Recruiting/People managemant/Finance managemant/POS managemant/P&L and GP analyze/Food Cost control
- Ukrainian Academy of Customs2008-2013 : Economic and finance
Grade / GPA : 5 A
Qualification : Foreign trade manager
- UBI Fashion CentreSeptember 2016 till now : Store manager
Job Duties :1. Managing and motivating a team to increase sales and ensure efficiency; 2. Managing stock levels and making key decisions about stock control; 3. Analyzing sales figures and forecasting future sales; 4. Using information technology to record sales figures, for data analysis and forward planning; 5. Dealing with staffing issues such as interviewing potential staff, conducting appraisals and performance reviews, as well as 6. Providing or organizing training and development; 7. Ensuring standards for quality, customer service and health and safety are met; 8. Responding to customer complaints and comments; 9. Organizing special promotions, displays and events;
- Oryx Group for Food ServicesOctober 2013 - August 2016 : Restaurant manager
Job Duties :1. Manage by leading, guiding, motivating and developing the team, so that the team achieves collectively the revenue targets for each month. 2. To control and minimize all costs as much as possible without com promising on product quality and service, so as to improve the overall profitability of the business. 3. Monitor, analyze, and evaluate market trends, consumer behavior, and competitor activity to identify market opportunities; implement marketing campaigns, advertising and promotions that include preparation of brochures, artwork, flyer, emails, audio/ visual materials to ensure sales promotions in capturing the market. 4. Monitor the health and hygiene standards, food storage and safety, ensure regular audit/ inspections/testing etc so that the company quality standards are met at all times in our products and services. 5. To establish and maintain high level relationships with potential clients and key customers to promote and secure future/ repeat businesses; review customer feedback both negative and positive on a regular basis for corrective action and to ensure best practice for all clients.
- Klion Group Co.November 2010 - September 2013 : PA of General Manager / Manager of Foreign Trade (Sales manager)
Job Duties :1. Arranging travel, visas and accommodation and, occasionally, travelling with the manager to take notes or dictation at meetings or to provide general assistance during presentations. 2. Organising and maintaining diaries and making appointments. 3. Dealing with incoming email, faxes and post, often corresponding on behalf of the manager. 4. Organising and attending meetings and ensuring the manager is well prepared for meetings. 5. Review and approve import and export documentation, ensuring compliance with regulations and budgetary restrictions 6. Manage all applicable international trade agreement programs and manage the database of the country of origin. 7. Supervise all employees involved in the export and import of goods. 8. Dealing with customs on daily bases and dealing with customers overseas through the calls, mails etc.
- Hotel “Slava *****” restaurant divisionSeptember 2009 - October 2010 : Assistant manager
Job Duties :1. Plan and oversee scheduling for the restaurant’s members of staff 2. Liaise with the management and staff of the restaurant to ensure provision of top quality customer services 3. Provide required training to other members of staff, both new recruits and existing staff member 4. Listen to inquiries and complaints of customers 5. Resolve any issue or disagreement among members of staff and between members of staff and customers 6. Cover up for any member of staff that is unavoidably absent from his/her duty post 7. Manage and organize all cash and paperwork duties in the restaurant 8. Ensure members of staff adapt to the sanitary standards of the organization.